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Tesco Distribution has been shortlisted in the Excellence in Trainingcategory in the Personnel Today Awards. The ‘Growing people for growth’ team’s entry, led by learning director KimBirnie was praised by the judge for delivering first-class results. The company, which employs more than 9,000 people delivering goods to Tescostores, implemented the scheme to help improve staff and, in turn, raisecustomer satisfaction. The team designed a long-term strategy to ensure the training would besustainable and offer a framework for developing skills and knowledge. Theframework has three levels: bronze, silver and gold, as well as two dimensions– skills for everyone and job-specific operating skills. Colin Steed, chief executive of the Institute of IT Training and judge ofthe category, called the Tesco entry an exemplary business-led programmeproviding continuous skills and knowledge development. He said: “TescoDistribution is particularly commended on its exemplary trainer development andcontinuous assessment process. It is an outstanding example of how a changeprogramme, when fully supported by the company and integrated with thebusiness, can deliver first class results.” What the team achieved– Half the coaches have been promotedor moved into new roles– Distribution response rate now stands at more than 80 per cent– A 13 per cent rise in the number of staff who know thecompany values– A 17 per cent rise in the number of staff who feel they arelistened to Previous Article Next Article Related posts:No related photos. Tesco Distribution shortlisted for excellence awardOn 24 Sep 2002 in Personnel Today Comments are closed.
Leading figures from businesses including Greggs, SSP, Caffè Nero and Itsu will be speaking at the 2018 MCA Food-to-go Conference.This year’s event, taking place at the Ham Yard Hotel, London, on 7 February, will analyse changing consumer behaviour and its implications for industry stakeholders.Operators will talk about their growth plans, as well as the operational, marketing and supply challenges and opportunities set to define the future of the sector.The conference is described by organiser MCA – which is owned by British Baker publisher William Reed Business Media – as an “unmissable event for fast-food outlets, cafés, supermarkets, convenience stores and their suppliers”.This year’s speakers include:Julian Metcalfe, founder of Itsu, on why 2018 will be a big year for his Asian-inspired concept, including how it has become a £100m-turnover business and its plans for further growth and its launch in the US.Gerry Ford, founder and group chief executive of Caffè Nero, on the continuing international growth of this business across eight countries.Hannah Squirrell, customer director at Greggs, will take a look behind the success of Greggs’ Rewards loyalty app, and how it contributes to the company placing the customer at the heart of its business.Simon Burdess, the first director of foodservice at Waitrose, on how the retailer is evolving its food and beverage offer and increasing its in-store foodservice options to meet consumer needs.Jonathan Robinson, business development director at SSP, will discuss how the company selects its food and beverage partners, and the challenges and opportunities it faces working in high footfall locations.For further information visit www.foodtogoconference.co.ukFor delegate enquiries or event sponsorship opportunities contact [email protected], or phone 01293 610334.
Manchester United struggled in attack again as they played out a 0-0 draw with a resilient West Ham United. West Ham had the best chances of the first half.Chris Smalling sent a clearance crashing against the post of David de Gea’s goal, De Gea stood up to save a one-on-one chance with Victor Moses and Winston Reid’s header struck the bottom of the post. Manchester United also benefitted from some poor refereeing decisions.Marouane Fellaini should have been sent off for treading on James Tomkins’ leg and Bastian Schweinsteiger was lucky to get no censure at all for putting a forearm into Reid’s throat at a set piece.In the second half, West Ham continued to look most likely to score and Mauro Zarate flashed a shot from close-range wide of the far post. Fellaini managed to miss from two yards out as Adrian pulled off an excellent stop, and Mata wasted an excellent chance of his own.With 10 minutes to go Anthony Martial sent a shot just wide of the far post as the pressure grew, as did Jesse Lingard a minute later, but West Ham held on.Yet another 0-0 draw for United saw them miss the opportunity to overtake rivals Manchester City at the top, with both clubs now three points behind leaders Leicester. –