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Tesco Distribution has been shortlisted in the Excellence in Trainingcategory in the Personnel Today Awards. The ‘Growing people for growth’ team’s entry, led by learning director KimBirnie was praised by the judge for delivering first-class results. The company, which employs more than 9,000 people delivering goods to Tescostores, implemented the scheme to help improve staff and, in turn, raisecustomer satisfaction. The team designed a long-term strategy to ensure the training would besustainable and offer a framework for developing skills and knowledge. Theframework has three levels: bronze, silver and gold, as well as two dimensions– skills for everyone and job-specific operating skills. Colin Steed, chief executive of the Institute of IT Training and judge ofthe category, called the Tesco entry an exemplary business-led programmeproviding continuous skills and knowledge development. He said: “TescoDistribution is particularly commended on its exemplary trainer development andcontinuous assessment process. It is an outstanding example of how a changeprogramme, when fully supported by the company and integrated with thebusiness, can deliver first class results.” What the team achieved– Half the coaches have been promotedor moved into new roles– Distribution response rate now stands at more than 80 per cent– A 13 per cent rise in the number of staff who know thecompany values– A 17 per cent rise in the number of staff who feel they arelistened to Previous Article Next Article Related posts:No related photos. Tesco Distribution shortlisted for excellence awardOn 24 Sep 2002 in Personnel Today Comments are closed.