Women’s Taobao to sell bad news hit the doorPosted by: admin | Posted on: February 26, 2017
surging news reporter Liu Chu
days ago, the media reported that the people of Nanjing Miss Dong in Taobao, because online shopping stores to be bad, Hangzhou seller hire assault, triggered a hot Internet users.
December 24th, surging news (www.thepaper.cn) was informed that the Public Security Bureau of Nanjing, Jiangning Development Zone police station has been involved in the investigation, and Miss Dong made a note. The parties Miss Dong told the surging news, she had the injury identification report delivered to the police station, and asked the perpetrators and stores apologize to her.
, however, the seller of Hangzhou Huang repeatedly stressed the surging news, he has nothing to do with the beating incident.
December 24th, Taobao customer service is also associated with Miss Dong, said the phone will be harassing customers for the fact that the seller’s punishment, and said it would assist the police investigation.
online shopping disputes
and Taobao stores dialogue screenshots (part)
according to Miss Dong introduced this year "shuangshier" on the same day, Miss Dong online shopping for her boyfriend a turtleneck. 16 days of receipt of the courier Miss Dong found that stores the wrong into a low neck sweater.
then, Miss Dong found the wrong sweater quality is good, also want to buy down, but the color is not too love, "I took a talk to with the store, then the store sent back, then send over two."
Miss Dong said that due to the wrong goods in advance, when the seller agreed to assume the freight will be returned miss dong.
however, after a lapse of two days, Miss Dong received the courier the second time, once again found the problem: originally wanted to change a color, the results found that the previous delivery and not even the same brand.
then, Miss Dong decided to return the low neck sweater, and hope the store can fulfill its commitments, return the first return shipping.
store asked Miss Dong to the 5 branch of the trade ".
however, when there is Miss Dong first "5 points praise" on the transaction, but Miss Dong believed that this was not a happy shopping, and return freight is worked out before, can not use the "5." as the exchange conditions.
eventually, in the case of the seller did not refund the freight, in December 19th, Miss Dong in shopping feedback evaluation of the selection of poor rating, and the complaint to the shopping platform seller.
Miss Dong said, after the seller repeatedly harassing phone calls to her, but she did not answer, just hope that through the official handling of the shopping platform.
Nanjing buyers Miss Dong received in one day 20 from Zhejiang Hangzhou missed calls, 16 of which showed the seller Mr. Huang’s mobile phone number. < >