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For products to have a good user experience don’t forget to do bug feedback design

Posted by: | Posted on: August 5, 2017

no man. Internet products are facing a wide variety of users, different educational backgrounds, different behavior habits, which make the user’s real operation and product design assumptions will appear certain discrepancies. In recent years, with the advent of the mobile Internet era, user scenarios and environment in a variety of products to use all sorts of strange things. Sitting or lying on the bus or in the toilet?? in quiet or noisy environment? These complex scenarios the user errors and error feedback design becomes particularly important.

product error feedback design example

this design is more common, and now basically all search engines will have such error feedback design. Search engines provide error correction for possible spelling errors that occur when a user searches for keywords. Take Baidu as an example, the author search assignment house (in this case could lift is not good enough, Baidu keyword) according to the judgment of user intent, gives the search results page is a house of cards, tell the user that copy is the keyword search results of the house of cards, and provided to the user to search for "house assignment" link. The reason is that if the keyword input by the user and without error, is what he wants, just happened to be the word more popular, so the user can through the link to quickly re search keywords he wants. Sogou search is a page that shows the search results of two key words, "assigned house" and "house of cards". This is also a better design.

input method software is commonly used in the Internet products used more frequently, take Sogou input method for example. I want to enter the product two words, at this time, because N and B these two letters in the keyboard position is very close, cause the user to quickly enter, it is likely to press the wrong letter. As shown in the figure above, the author mistakenly dropped the chanp into chabp, when the input method gave the wrong result, but the user wanted to input it. This design not only improves the product fault tolerance, improve the efficiency of user input, but also give users a surprise feeling, the product has a potential favorable impression.

, MIUI again. Users who use the millet phone may find that if they receive a text message and if they don’t turn it off for a long time, the message will beep again. This is also a product of error feedback design, by setting timeout time, to determine that the user may not have noticed the text message, and give a prompt again. Of course, for users with obsessive-compulsive disorder, it may cause confusion, if the user has been aware of this message, but did not go to the point of opening. The good solution is to give a mark at the SMS prompt to let the user know that the message has sounded two times.

above, the author is using Jing.fm songs, there are also mistakes





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