Strengthen the service work for civilization Xining Chengdong BranchPosted by: admin | Posted on: March 29, 2017
ICBC Xining Chengdong Branch of the existing staff average age of 35 years old, is a vibrant and dynamic team. In recent years, the business department adhere to the "people-oriented, customer centered" management philosophy, the occupation moral construction as the core, to train staff dedication of the team spirit, set up a banner of Xining City, the financial services industry. In 2006 won the "National Youth Civilization", and has won the Chinese banking civilized norms service demonstration unit ", industrial and Commercial Bank of China Federation of trade unions and the quality service of civilization advanced unit", "advanced occupation moral construction team", "Qinghai province banking civilized norms service demonstration unit", where workers the Xining branch of the Provincial Federation of trade unions were granted to the employees occupation moral construction "top ten units", the central Spiritual Civilization Steering Committee awarded the "national civilized unit" honorary title.
tamp foundation is the fundamental
the operating room closely combined with the occupation morals construction target, practice, and effectively identify the combination of points, vigorously with the full implementation of the "branch to carry out the program for Improving Civic Morality" activities, always focus on "life" and "work" in two aspects of teaching staff, the staff of the financial industry must abide by "abide by credit, law-abiding, honest business" concept to a new height, the operating room of civilized service business development and achieved fruitful results.
carry out the "strengthen banking services, enhance the core competitiveness of" theme educational activities, help the staff to fully understand the new situation and new tasks faced by the industrial and commercial bank, continuously enhance the cohesion and the staff’s sense of belonging. Around the theme of a series of educational activities, the staff set up "service is development", "service is benefit", "service is productivity", "service is competitive" service value, pay attention to the all-round development of the people in the first place; to educate and guide and influence as the main form of scientific theory the modern commercial bank management knowledge and skills of the armed staff, grasp the "three training", "three ability enhancement". The pre job training for new entrants to employees, business skills and basic quality training to staff of young employees transfer competence training; reinforcement learning, innovation, service capacity, and vigorously promote the learning achievements, and promote the staff quality and ability improvement. There are 1 people passed the CFP exam, the 1 passed the AFP exam. Around the business, the establishment of the professional skills of staff file, insists on business skills competition every year, to carry out the marketing of financial products and services, Xichu deposits and other forms of labor competition. Who have won 1 head office level of personal financial products and services innovation advanced individual ", 1 people won the head office level of quality service of civilization advanced individual", 2 people held in the provincial branch of the personal customer manager, business manager skills in the game made individual first, second grades, 6 people won the Prize for excellence in sales labor competition of bank card financial products branch, launched in 2008. < /;